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Discussion in 'Delta | SkyMiles' started by schnitzel, May 11, 2011.
My favorite spa is on spafinder (plus these certificates make great gifts)!
That's perfect. There are a few good ones near here also. I'm starting to think it might make good sense to take these over and change them in for GCs from the local spa so as to not have to worry about the financial stability of Spafinder. When/if they arrive, of course.
Looks like its back to 10 miles/dollar again, even in the terms and conditions.
Very interesting. All I can figure is that they will, in fact, honor the 40 if that was on when you purchased.
Welcome to MP. I just gave you your first like on your first post here.
Hey Schnitzel: whats this you were saying about paypal orders not recognizing skymiles IDs?
Please let me know, and thanks!
AFAIK, if you use PayPal, your Delta number seems to get lost in transmission. At least, that's the impression I got from them.
In general, their technology is pretty bad.
This morning I got an email promising a 74% discount off $438 on a package - but not really:
For $62, sure, I'll take it!
This is where you said that above... Did you hear from other people that their paypal orders also didnt get their skymiles numbers attached?
I actually just tried calling them and they said that my delta skymiles number was applied... Should I take them for their word, or try and double confirm with an email or something?
I see... LOL about the 74% discount.
If you called, and they confirmed, maybe it's fine. They still haven't replied to my last email on it.
But why not email also so you have it in writing?
I hope I am the one-off.
The deal is dead but looks like they intend to honor the offer for those who got in before it died.
The special "40 miles per dollar spent" promotion you may have seen advertised recently has unfortunately been discontinued. This promotion was mistakenly advertised as a result of an error in communication. If you have already made a Delta/SpaFinder purchase during the advertised promotion period your original purchase will be honored at the previously advertised "40 miles per dollar spent" rate. New purchases will earn miles at the Delta/SpaFinder rate of 10 miles per dollar spent. We apologize for any inconvenience or confusion, and, as always, thank you for your business.
I went back for a second dip at the well...and got the same discontinuation message. Oh well, got a bunch out of it.
I did go through with the additional purchase at 10 miles per dollar, (it was a gift for someone else this time) because these guys were nice and stated upfront that they'd honor the prior purchases.
And you call yourself a NYBanker? Just kidding, but that seems to oppose my general understanding of how NYBankers work.
Miles are starting to trickle in - but not exactly correctly.
I've got one right and one wrong. I'll call tomorrow and see what they can do to fix it.
I'm not NYTrader.
Though I'm now in the funds management business, my business is underpinned by long term relationships from my investment banking days...20 year relationships built one deal at a time.
Contrary to the general bashing we (NY people who work in finance) get, we aren't a bad lot....though like any group, there are rotten apples...but who get weeded out by the institutional market very quickly. Those who are successful in banking get there through long term relationship building, market foresight and usually a bit of luck (in the order of importance).
In this case, the vendor figured out they made a mistake and shut down the offer right away...but honored any deals already done. Same thing we would do at the bank if we realized we were off market on something. Compared to the 24 hours of drama with Fairmont, seems this error was handled much better.
Thanks - I shouldn't even have started in on the stereotyping.
That you even understand the idea of a long-term business relationship is all I need to hear.
Np. We are a vilified bunch right now...even my mother is still worked up about the bank bailouts (most of which has been repaid, with interest). I try to walk her through the background, various scenarios that could have played out and the billions in profit the government ended up making from most of the bailouts...she is still furious.
I bought $500 worth of gift cards (paid $440 after 12% discount) and 17,600 miles posted yesterday in my SkyMiles account. So looks like the transaction went through correctly for me.
Do you recall what date you made your purchase?
I made the purchase on May 12. So that was a pretty quick points posting!
Saw 18,000 miles come through Wednesday. Purchase was made 5/12 11:30pm EDT.
OK - the last portion of my miles just came through. Great deal, all around.
When I'm done with getting rid of these, I'll try to post the final cost per mile. Looks to be pretty good.
Hmmm...My purchases from May 10-14th still haven't posted. Think it's time to call yet?
Mine were May 11 and May 12 and I'm done.
I did pester them a bit by email at the time to get a confirmation on the 40 per, and then I pestered some more when I got the wrong amount (5 per). So I may have been the squeaky wheel.
My points (about 15,000 - some purchases at 40x, others at 10x) still haven't posted. I emailed their CS and got an email back early yesterday advising they didn't have my DL number. I'm certain I entered it for each transaction...but they were very kind, said they'd honor all the offers and initiate the miles transfer yesterday.
I think I'll ultimately get this. Though frustrating with the system error, these guys seem pretty decent on customer service. Both as to how they handled the snafu, and how they approached my situation (promptness of response and response itself). Assuming they follow through, I'll be a return customer. With any sort of discount code, and a few ff miles to boot, if you're going to visit a spa that takes their vouchers, you're leaving value on the table by not using their GCs.