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Delta Aircraft Experience Update

Discussion in 'Delta Air Lines | SkyMiles' started by DeltaExpert, Oct 15, 2012.  |  Print Topic

  1. DeltaExpert
    • Original Member

    DeltaExpert Gold Member

    Chris Babb wrote about Delta's fleet enhancements:

    B737-900ER
    The first 12 of 100 737-900ERs will enter service in the fourth quarter of 2013 and will offer all passengers a great flying experience. The cabin is divided into 20 First Class seats at 37” pitch, 21 Economy Comfort seats at 34” pitch and 139 Economy seats averaging 31” pitch. The first thing you’ll notice is the bright and modern Boeing Sky Interior (BSI) and the enhanced mood lighting. Boeing really did a fantastic job with the interior design and we’re excited to introduce the BSI to Delta customers.

    In First Class, we’ve redesigned the seats to be more comfortable by adding extra layers of foam padding and fuller side bolsters. The leather seat cover has been enhanced with new stitch lines reminiscent of the seats in luxury automobiles. The four-way adjustable headrest now features additional foam padding and is contoured to cradle your neck. Even the seatback pockets have been thoughtfully designed. You’ll notice the pockets for literature and the safety card have been moved up to maximize available knee clearance.

    Just above the seat pockets you’ll find a high resolution 11” monitor integrated into the seat along with a USB power port and headphone jack. The monitor is big. Really big. Standard power outlets for each passenger are in the armrest – in direct view and easily accessible (no more fumbling around under your seat searching for the outlet). The entertainment library will offer more than 1,000 choices on demand, including 300+ films, hundreds of hours of HBO, Showtime and television content, thousands of songs, a selection of games and 18 channels of live satellite TV by Dish.

    The 21 Economy Comfort and 139 Economy seats are the same comfortable model (B/E Aerospace Pinnacle) we’re installing on the A330 and 757-300 fleets. This seat offers an articulating seat pan for additional knee clearance and we’ve added extra foam padding for more comfort and a winged, four-way adjustable headrest. Each seat also features a sleek, integrated high resolution 9” monitor with USB power available at every seat. Standard power outlets to charge your laptop or tablet are also available at every seat, in direct view and easily accessible. The entertainment library mirrors what’s available in First Class and includes complimentary satellite TV and a huge music library. Films, premium content from HBO and Showtime, along with TV episodes and games will be available for purchase.

    B747-400
    Arguably the best looking commercial airliner ever designed, Delta’s 747 fleet now looks as good on the inside as it does on the outside. We’ve installed 48 flat-bed seats with direct aisle access in a 1-1-1 and 1-2-1 layout on the main deck and a 1-1 layout upstairs. And with just 14 seats, the upper deck experience really is fantastic. The 42 Economy Comfort seats feature a high resolution 9” monitor, USB power and standard power ports. The 286 Economy seats feature the same 9” monitors and USB ports. All passengers will have access to a library of 1,000+ on demand entertainment choices.

    Of the U.S. carriers operating 747s, only Delta’s 747 fleet offers personal entertainment at every seat. It’s really a necessity on those ultra-long haul flights of 14+ hours.

    B757-300
    The cabin is divided into 24 First Class seats at 37” pitch, 25 Economy Comfort seats at 34” pitch and 185 Economy seats averaging 31” pitch. What’s interesting about this mod is that even though we’re adding 10 Economy seats, we’re increasing average pitch in Economy. The extra pitch combined with new, slimmer B/E Aerospace Pinnacle seats, will provide our customers with a more comfortable experience.

    As far as what the cabin will look like…the 757-300 will feature the same interior enhancements as the 737-900ER sans the Boeing Sky Interior. ..new seats, AVOD + Satellite TV, power at every seat, and upgraded interior finishes. Modifications begin at the end of 2013 and will continue through 2014.

    B767-300
    We added six First Class seats to our fleet of domestic 767s in 2011, furthering our goal of providing more First Class seats than any other carrier. More seats mean our best customers have a better chance for an upgrade.

    B767-300ER (76L Standard Configuration)
    We’re installing 36 flat-bed seats with direct aisle access in a 1-2-1 layout. Each BusinessElite seat features a 10.6” monitor, power port and a large side console. The 32 Economy Comfort seats feature a high resolution 9” monitor, USB power and standard power ports. The 143 Economy seats feature the same 9” monitors and USB ports. All passengers will have access to a library of 1,000+ on demand entertainment choices. The Economy seats feature an articulating seat pan for additional knee clearance and we’ve added extra foam padding for more comfort and a winged, four-way adjustable headrest.

    B767-300ER (76Z High Density Configuration)
    We’re installing 26 flat-bed seats with direct aisle access in a 1-2-1 layout. Each BusinessElite seat features a 10.6” monitor, power port and a large side console. The 29 Economy Comfort seats feature a high resolution 9” monitor, USB power and standard power ports. The 171 Economy seats feature the same 9” monitors and USB ports. All passengers will have access to a library of 1,000+ on demand entertainment choices. The Economy seats feature an articulating seat pan for additional knee clearance and we’ve added extra foam padding for more comfort and a winged, four-way adjustable headrest.

    A330
    We’re installing 34 flat-bed seats with direct aisle access in a 1-2-1 layout. Each BusinessElite seat features a 15.4” monitor, power port and a large side console. The Economy Comfort seats feature a high resolution 9” monitor, USB power and standard power ports. The Economy seats feature the same 9” monitors and USB ports. All passengers will have access to a library of 1,000+ on demand entertainment choices. The Economy seats feature an articulating seat pan for additional knee clearance and we’ve added extra foam padding for more comfort and a winged, four-way adjustable headrest.

    MD88
    We completed the cabin reconfiguration this summer, adding two additional First Class seats, five Economy seats and standard power outlets to all 16 First Class seats across the fleet of 117 aircraft.

    MD90
    We’ll begin installing standard power ports in First Class on this fleet starting in early 2013.

    B717-200
    We’re adding 88 717s to the fleet with first deliveries arriving during the third quarter of 2013. The interiors will be upgraded to the Delta standard with the same First Class seats as the 737-900ER and 757-300. Economy Comfort and Economy will feature a slim line seat with articulating seat pan (for additional knee clearance), four-way adjustable winged headrests and standard power outlets available at every seat. Because these aircraft will operate short missions, AVOD will not be installed. However Wi-Fi and wireless entertainment on demand will be available.

    CRJ700/900 & E170/175
    We added First Class, Economy Comfort and Wi-Fi to the fleet of 255 large regional jets. Wireless entertainment on demand is coming in 2013.

    Wi-Fi
    Delta has been a leader in offering Wi-Fi across all two-class domestic aircraft – including 255 large regional jets. While some airlines are just getting started with Wi-Fi installations and still have only a handful of planes (or none at all) installed, Delta has more than 800 planes flying with Wi-Fi.

    Flying across the ocean shouldn’t limit your ability to post to Facebook, so we also recently announced that installation of high speed satellite Wi-Fi on the international fleet will begin in early 2013; our first aircraft will be a 767-300ER. The entire fleet is scheduled for completion by 2015.

    Some of you may be wondering why it will take so long to install Wi-Fi on the international fleet. Because the domestic fleet uses air-to-ground technology and small blade antennas, each installation was completed on an overnight visit. However, satellite-based Wi-Fi requires a large satellite antenna and radome, and significant structural work to the fuselage. As a result, each plane will take several days to install.

    And finally, because so many of our customers are using Wi-Fi and the need for speed is key, we are in the midst of upgrading the existing air-to-ground system to Gogo’s next generation ATG-4 platform, which will offer additional bandwidth and a better browsing experience across the entire domestic fleet.

    Wireless Entertainment on Demand
    This is a product that will soon be available on every Delta plane with Wi-Fi. In short, you’ll be able to wirelessly stream movies and TV shows directly to your laptop or tablet while you’re in flight. And if you don’t get a chance to watch the whole movie, don’t fret. You can watch it on the ground for up to 24 hours after your flight anywhere there’s a Wi-Fi connection.

    This is a separate service from the Wi-Fi and has no impact on the speed or bandwidth available to customers using Wi-Fi and purchasing a Wi-Fi session is not required to view content. A large library of movies and TV will be available for rent with prices starting at .99 cents. This will be a really nice choice to have for customers on flights that don’t feature IFE.

    New IFE Graphical User Interface
    We’re just about finished with the rollout of the new Delta on Demand user interface. It’s a huge improvement in the way content is organized and was designed to have a similar look to our other digital channels – delta.com, airport kiosks and the Delta app. We are aware that there are some technical issues and I want to assure everyone that we have a team from Panasonic, CoKinetic Systems and Delta working on all the issues. If you’re flying and notice something not quite right with the IFE system, please let us know by sending a note to IFE.delta@delta.com.

    LCD screens on 757-200 Fleet with Overhead Video Systems
    This is a project that is just finishing up. The old CRT monitors are being removed from 62 757s and replaced with 15” flat screen LCD monitors. I know…it’s not as exciting as a new AVOD system, but it definitely makes the viewing experience on these aircraft better for our customers.

    Miscellaneous Interior Enhancements
    In 2013 you’ll start to notice a new carpet color that’s a darker, richer shade of blue. New leather seat covers with extra padding and a new design (that first appeared on domestic Economy Comfort seats) will begin rolling out across the A330, 717-200, 737-900ER and 757-300 fleets.

    We’re also introducing a new laminate design on the aft-facing vertical surfaces. This will mimic the design seen on the Delta Sky Club backwalls behind the check-in counters in our new and renovated clubs. We’ll be adding a 3D DELTA logo to the interior of all mainline aircraft to reinforce our brand.
     
  2. mrredskin
    • Original Member

    mrredskin Gold Member

    20 is a lot for a 737, yes?
     
    jbcarioca likes this.
  3. DeltaExpert
    • Original Member

    DeltaExpert Gold Member

    It's a 737-900 though, and United's 737-900's also have 20 in First..
     
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  4. bigx0

    bigx0 Gold Member

    I flew on a DL MD88 yesterday and was in First. I didn't see any power.
     
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  5. DeltaExpert
    • Original Member

    DeltaExpert Gold Member

    They are underneath the seats. Was it an Md-90, or maybe you missed them?
     
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  6. rwoman
    • Original Member

    rwoman Gold Member

    I was on an MD88 a couple of weeks ago - the power outlet was between the seats at the base of the armrest.
     
    jbcarioca likes this.
  7. bigx0

    bigx0 Gold Member

    Was definitely an MD-88. I suppose I could have missed them, especially given how hard they are to get to, but there were no identifying stickers, no entertainment system, not much hi-tech anything. I just checked the DL website for the flight and that said power is available so I guess I'll have to say I missed it. Not sure how though.
     
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  8. jbcarioca
    • Original Member

    jbcarioca Gold Member

    I'm booked on a 767 with the new seats in two weeks, just after it begins on the ATL-GIG route. I'm eagerly awaiting the improvements!
     
    DeltaExpert likes this.
  9. DeltaExpert
    • Original Member

    DeltaExpert Gold Member

    Report back!
     
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  10. jbcarioca
    • Original Member

    jbcarioca Gold Member

    I shall. I'll return about 5th November, just after the US presidential election.
     
    DeltaExpert likes this.
  11. redtailshark

    redtailshark Silver Member

    Ha! DL will follow the masters CO and CM in flogging their 739s to the limits of endurance. I like it how they present this new machine as a customer-win but wait until you fly the ocean in it.

    They can't wait to begin TATL service with this machine. And from JFK yes it could be done. JFK-SNN in this thing.

    But not all of this news is [​IMG] best in class [​IMG] I do agree that the 744 improvements will make it more appealing. I used to ride those machines frequently when they were painted red and both they and I inhabited NRT. Even now that Jeff has colonized them and I avoid flying DL when feasible, there's going to be Shark family TPAC flying next summer on these. As there was in days of old... except for the new seating layout. At least we grabbed the upper deck and will turn it into private party space from to SEA.

    The upper deck on the 744 is more grandiose than the 380 u/d - it's a special, elevated, elite place, whereas the 388 just replicates the lower deck on top.
     
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  12. MSPeconomist
    • Original Member

    MSPeconomist Gold Member

    These are big 737s.
     
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  13. mrredskin
    • Original Member

    mrredskin Gold Member

    aye, I wasn't aware of the size difference between the 900 and the ones I have been more accustomed to.
     
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  14. TravelerRob
    • Original Member

    TravelerRob Silver Member

    I really like what DL is doing with their fleet. Although I find it disgusting that they continue to fly non-AVOD equipped 738's from JFK to SEA (which completely boggles my mind and pisses me off even more when I pay for J), they are making good strides in overall customer satisfaction for their onboard product.

    If only UA would even try to play catch up.

    -RM
     
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  15. DeltaExpert
    • Original Member

    DeltaExpert Gold Member

    That will change soon! SEA-JFK is going to all International aircraft which include 757-200 ETOPS and a 767-300ER, similar to the JFK-LAX/SFO routes. This will be in full effect by the summer.
     
    jbcarioca likes this.
  16. TravelerRob
    • Original Member

    TravelerRob Silver Member

    Yeah, I know. But it also means slim chances for upgrades, especially on the 16 BF configured planes. My guess is they will change JFK-SEA to the same EUA system as they do for LAX/SFO...at the gate only. Since I never fly JFK-SFO/LAX I can't really comment if I like that system or not.

    -Rob
     
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  17. jbcarioca
    • Original Member

    jbcarioca Gold Member

    Since the flat-bed 764 begins the GIG-ATL route on 28th October, replacing the old uncomfortable ones, I have successfully used SWU's for four flights on the route, which for the most part I could not do with the older configuration. I have no explanation, but it makes me a happy DL flyer. Yesterday I changed and outbound flight for the 31st to the 30th and still garnered two SWU's and a refund because the fare was lower. Unprecedented stuff for DL in this market!
     
  18. Davescj
    • Original Member

    Davescj Silver Member

    It is nice to see the upgrades. I am looking forward to the 717s. I have flown them, and they are a nice ride. Any I prefer them to the RJs.

    I do hope that DL will consider putting AVOD in the A320s used for longer haul routes, however. As noted above, it is sad when a SEA-JFK flight has nothing.

    Now, if only we could add channel 9 like UA.....
     
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  19. KyRoamer
    • Original Member

    KyRoamer Gold Member

    I am flying JFK_ATH in May on DL132, a 767-300ER I believe. Right now it shows recliner seats in business class. Any chance for an upgrade to lie flat?

    Going back I am on DL99, an Airbus A330-300, from CDG-DTW. It too shows recliener seats. Any thoughts as to whether it will be upgraded to lie flat?
     
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  20. jbcarioca
    • Original Member

    jbcarioca Gold Member

    AFAIK all flights that will have the new seats are clearly shown as such in the schedules. If the seat plan is 1-2-1 it is the new one. If not, not. Someone may correct me on this, but it is so for the 767 at least
     
    KyRoamer likes this.
  21. N670DN
    • Original Member

    N670DN Silver Member

    Lots of updates! Will they be retiring some older 757s when the new 739s enter service?
     
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  22. KyRoamer
    • Original Member

    KyRoamer Gold Member

    You are correct that 1-2-1 is the new seating. However, what is not clear is whether some now shown for May as 2-2-2 will be changed before then. I believe the odds are against me however.

    I do not mind Delta's recliner even though the seat width is narrow so whatever happens I'll be a happy flyer.
     
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  23. jbcarioca
    • Original Member

    jbcarioca Gold Member

    I have managed to fly a lot with the old DL seats, which are no worse than AA's and better than several others, but lie-flat is really a big deal to me when I can get it, except for some of the very narrow 20" ones (not DL) that do not allow better sleep than do the recliners IME.
     
  24. southender
    • Original Member

    southender Silver Member

    Direct aisle access in BE is the winner for me- nicely done, Delta. Bringing 2 class back to the regions is also another thumb's up! Timing for the roll out is great as I start the status dance with another airline in light of Air Canada's move to the dark side (LCC).
     
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  25. KyRoamer
    • Original Member

    KyRoamer Gold Member

    Delta rep on Flyertalk confirmed that no lie flat seats will be available on my routes this summer.

    Wish I could get my wife to allow us to sit in the middle two seats so that we'd each have aisle access. She likes her window seat too much to move to the middle. Guess she ought not be able to complain about having to crawl over me to go to the bathroom. As far as the pinch she claims she gets when crawling over .... :)
     
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