Is it just me, or are stays taking longer to post?

Discussion in 'IHG | Priority Club/Ambassador' started by TheBeerHunter, Feb 29, 2012.

    • Original Member

    TheBeerHunter Silver Member

    Subject kind of says it all....

    my last few stays (about 4 different ones in total) have taken a LOT longer than usual to post after I check out. One required intervention by the Ambassador desk via email.

    Anyone else notice this lately?
    rwoman and uggboy like this.
    • Original Member

    DJP_707 Silver Member

    Seems to be taking 5-7 days for mine vs about 3 days in the past.
    rwoman, uggboy and TheBeerHunter like this.
    • Original Member

    TheBeerHunter Silver Member

    Glad it's not just me!
    rwoman and uggboy like this.
  1. guinnessxyz Gold Member

    They are obviously going through severe growing pains in upgrading their system and things can get brutal at times with any part of it I've noted from recent forays for various things on the site.
    rwoman, uggboy and TheBeerHunter like this.
    • Original Member

    sobore Gold Member

    Used to be within 4 days for me. Have seen as long as 10 days recently.:eek:
    rwoman, uggboy and TheBeerHunter like this.
    • Original Member

    USAF_Pride Gold Member

    Even after it finally makes it to the website, I can't get the bill to display properly. I am also having issues with bonus point posting (95% of them).

    Do we have an IC lurker here on this board?
    rwoman, uggboy and TheBeerHunter like this.
  2. man on the move. Silver Member

    No it's just you 4 that are having problems. Everything is great for me...

    Posting within a week, all my bonuses (plus extra) coming in. Bills posted with all the ra free stuff posting on a separate page....

    New website is fast. Just my reservations sometimes don't show up.
    rwoman, uggboy and TheBeerHunter like this.
    • Original Member

    TheBeerHunter Silver Member

    Well, at least us four can feel special. ;)

    Posting within a week is longer than it used to be for me at least. Used to be that stays posted within 3-4 days. Now it's more like 6-8 days on average.
    rwoman and uggboy like this.
  3. man on the move. Silver Member

    i am no longer getting every dollar counting, room, food, bev - yes - parking, tax - no
    uggboy, rwoman and TheBeerHunter like this.
    • Original Member

    TheBeerHunter Silver Member

    Can you confirm if this difference is being seen on hotels that used to give credit for parking and/or tax?
    uggboy and rwoman like this.
  4. guinnessxyz Gold Member


    I haven't seen that happening on my bills. My next IC stay is in a couple of days so will check accordingly
    uggboy and rwoman like this.
  5. Ktremor Silver Member

    Mine have been posting like clockwork 4 days after the stay this year.
    uggboy and rwoman like this.
  6. man on the move. Silver Member

    yes, same hotel nearly every week this year. started getting the 10x $ early based on entire bill, last stay no tax or parking. There is a form on the website that shows the basis for the points and i had $140 that were applicable and $155 that were not (mostly free RA related stuff like breakfast, internet and minibar)
    uggboy, rwoman and TheBeerHunter like this.
    • Original Member

    DJP_707 Silver Member

    I Just checked out of Crowne plaza Friday and points posted at midnight Monday night. Which is a change since stays used to post at around 6am ET.
    Maybe things are working better now??
    uggboy, TheBeerHunter and rwoman like this.
    • Original Member

    USAF_Pride Gold Member

    My Thursday night stay posted, but my Friday night has not.

    One thing I find annoying is the display showing "Posted Date" vs. the day the actual stay was on. I would much prefer the stay date as it is easier to track missing nights.
    rwoman and uggboy like this.
    • Original Member

    rwoman Gold Member

    I thought it seemed slow as well in the past two weeks or so...
    uggboy likes this.
    • Original Member

    USAF_Pride Gold Member

    Can someone check viewing their bills online. My CP bill comes up correct, but all of my HIX bring the same bill up.
    rwoman and uggboy like this.
    • Original Member

    FlyingBear Silver Member

    My trips have trouble posting for 7-10 days and the bills have posted properly only once in the past 6 months.
    rwoman and uggboy like this.
  7. man on the move. Silver Member

    4-6 days is typical right now. However, with the bonuses etc. i am sitting at just under 250k so far this year! on track for a 1 million point year! platinum is so easy to get these days!
    • Original Member

    FlyingBear Silver Member

    Do you live in several properties at once?
  8. mrittmayer Member

    Yup taking longer and or not posing...the IC Sydney is nasty and I don't know what's wrong with them...they should be rooted
  9. guinnessxyz Gold Member

    I completed a stay at the IC Montreal, points posted in 4 days and all spend was included, parking, meals,mini bar food. Taxes were not which is fair.
    • Original Member

    FlyingBear Silver Member

    Okay, my Milan stay posted 6 days later. Somehow they only see the charge for the hotel and nothing else.
    • Original Member

    viguera Gold Member

    Wow stays are taking longer to post, but the real problem is when you have issues with missing stays.

    I submitted a form for missing credit for a 4/17 stay and the automatic reply said I'd hear back "in about 5 days"

    To this date the points haven't posted yet and I haven't heard back from anybody.
    • Original Member

    viguera Gold Member

    They finally resolved my 4/17 stay credit issue yesterday.

    My 5/5 stay posted this morning though.
  10. Rosalia Silver Member

    Sometimes my stay post after 5 days and more often, they never post. I have to write. Members are wasting a lot of time with this program. I wish things could be solved without so much worrying. And on top of all, when they respond, they copy standard phrases and very often they do not answer properly.

Share This Page