Sheraton New York's update fixes No. 1 guest complaint

Discussion in 'Starwood | Preferred Guest' started by rwoman, May 7, 2012.

    • Original Member

    rwoman Gold Member

    USA Today: Sheraton New York's update fixes No. 1 guest complaint

    A $160 million renovation to improve the property...
    :)

    TRAVELSIG likes this.
    • Original Member

    TRAVELSIG Gold Member

    Hmm.. rwoman- there were so many things to fix at the Sheraton Manhattan- even a $160 million sounds minimal :) Anyway, good on them for giving it a go (if it works- we will see with the first Trip Report).
    rwoman likes this.
    • Original Member

    rwoman Gold Member

    AC is a big deal during a NY summer! :) And you're right...was it ENOUGH?? ;)
    TRAVELSIG likes this.
    • Original Member

    TRAVELSIG Gold Member

    I agree AC is a big deal in NY in the summer months- also agree was 160 mm enough? It seems similar to solving a countries federal deficit (the more money thrown at it, the larger it grows) :)
    rwoman likes this.
  1. VeryGoodPoints Silver Member

    The article is about the Sheraton NY Hotel & Towers. The Sheraton name was taken away from the Manhattan and it's now called the Manhattan Hotel.
    SC Flier, rwoman and TRAVELSIG like this.
    • Original Member

    TRAVELSIG Gold Member

    Well a very good point indeed Very Good Points! Thanks for the clarification.
    rwoman likes this.
    • Original Member

    Mapsmith Gold Member

    In the upgrades, did they include Free WiFi?
    • Original Member

    NYBanker Gold Member

    This is not a hotel that anyone should aspire to staying at. It is serviceable, but that is it.
    TRAVELSIG likes this.
    • Original Member

    TRAVELSIG Gold Member

    You just covered about 95% of all hotels in Manhattan :)
    • Original Member

    tommy777 Co-founder

    Let's see.. What else is on the list of things that urgently needs updating...

    Paper thin walls between rooms and street noise comes to mind. Did they fix that? Doubt it, because I saw Henry H post on Facebook last week about not getting any sleep due to noise.

    I've only stayed there once and as a plat I got the smallest hotel rom I've ever gotten (yes, even smaller than the W on Lex). My neighbor came back with a pro at 3am, kept on going for 15 minutes and when I thought it was over, he got on his cell for an hour. It's so poorly insulated that I thought the guy was in my room.

    No thanks...
    Dreamworks likes this.
  2. Dreamworks Gold Member

    These hotels will never offer Free wifi to everyone. It's pretty much an industry standard for these big ones (Hilton, Sheraton, Marriott) to sell wifi to non-elites.
  3. Dreamworks Gold Member

    Why the guy brought a tennis pro back to his room, I'm not sure.
    • Original Member

    Seacarl Gold Member

    Certainly not a very good hotel, even by NYC standards, but sometimes it is serviceable when you want an SPG stay credit and everything else is pricing super-high.

    The renovation has improved the property dramatically. The new furniture and colors are a lot nicer. The lounge is meh, but at least it has a lounge. The location can be pretty convenient - right on top of the B/D/E stop at 7th Ave/53rd St, and reasonably close to the N/Q/R at 57th St, and the 1 at 50th St. And within walking distance to most of midtown.

    So, it's sometimes an option and it sucks a lot less than it used to
    • Original Member

    LIH Prem Gold Member

    I thought the #1 problem was that it exists.

    -David

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