Privacy Policy
Last Updated: May 2026
1. Overview
This Privacy Policy explains how Milepoint collects, uses, and protects your information.
2. Information We Collect
a. Information You Provide
Questions and queries
Feedback or communications
Account information (if applicable)
b. Automatically Collected Data
Device and browser information
IP address and approximate location
Usage data (queries, clicks, interactions)
c. Generated Data
AI-generated responses
Interaction history
3. Legal Basis for Processing
We process personal data based on:
Your consent
Our legitimate interest in improving Milepoint
The need to provide the service you request
4. How We Use Information
We use your information to:
Provide and improve the service
Analyze usage patterns
Improve accuracy and relevance
Maintain safety and prevent misuse
5. Purpose Limitation
We only use your data for the purposes described in this policy and do not repurpose it without notice or a valid legal basis.
6. Data Minimization
We collect and process only the data necessary to operate and improve Milepoint.
7. AI Processing and Transparency
Milepoint uses artificial intelligence to generate responses.
Queries may be processed by Milepoint systems and trusted providers
Responses are generated automatically and may not be human-reviewed
We may store and analyze queries to improve performance.
We do not use your personal information to train third-party foundation models unless we clearly disclose it and obtain consent where required.
8. Automated Decision-Making
Milepoint does not make decisions that have legal or similarly significant effects.
It provides informational outputs only.
9. Human Review
Some interactions may be reviewed by humans to:
- Improve quality
- Investigate misuse
- Ensure system safety
10. AI Limitations, Bias, and Risk
AI systems may:
- Produce incorrect or incomplete results
- Reflect biases present in training data
We take steps to reduce bias, improve fairness, and monitor risks.
11. Data Sharing
We may share information with:
- Service providers (e.g., hosting, analytics, AI infrastructure)
- Legal authorities if required by law
We do not sell your personal information.
12. Cookies and Tracking
We use cookies and similar technologies to:
- Remember preferences
- Analyze usage
- Improve performance
You can control cookies through your browser settings.
13. Data Retention
We retain data only as long as necessary to:
- Operate and improve Milepoint
- Comply with legal obligations
14. International Data Transfers
Your data may be processed outside your country.
When this occurs, we use appropriate safeguards such as contractual protections.
15. Security
We implement safeguards designed to protect against:
- Unauthorized access
- Data leakage
- Misuse of AI systems
However, no system is completely secure.
16. Your Rights
Depending on your location, you may have the right to:
- Access your data
- Request deletion
- Object to certain processing
17. Sensitive Information
Do not submit sensitive personal information such as:
- Financial account data
- Passwords
- Identification numbers
18. Children’s Privacy
Milepoint is not intended for users under the age of 13.
We do not knowingly collect information from children.
19. Business Transfers
If Milepoint is acquired or merged, user data may be transferred as part of that transaction.
20. Role in Data Processing
Milepoint acts as a data controller for information collected directly through the service.
21. Changes to This Policy
We may update this Privacy Policy from time to time.
Continued use of Milepoint indicates acceptance of the updated policy.
22. Contact
For privacy-related questions, contact: hello@milepoint.com