Terms of Service

Last Updated: May 2026

1. Overview

Milepoint is an AI-powered answer engine that provides information about travel loyalty programs, miles, points, and related topics.

By accessing or using Milepoint, you agree to these Terms of Service. If you do not agree, please do not use the service.

2. Nature of the Service

Milepoint is an informational tool only.

Milepoint:

  • Generates answers using artificial intelligence
  • Summarizes and interprets information
  • Provides citations to third-party sources when available

Milepoint does not:

  • Book travel or manage reservations
  • Act as a travel agency
  • Provide financial, legal, or tax advice

3. AI-Generated Content

You are interacting with an AI-powered system.

Responses are generated automatically

Outputs may not be reviewed by humans

Answers may be incomplete, inaccurate, or outdated

Travel information—including award availability, pricing, and program rules—can change frequently.

You are responsible for verifying important information before making decisions.

4. No Professional Advice

Content provided by Milepoint is for general informational purposes only.

Financial advice

Legal advice

Tax advice

Travel safety or immigration advice

5. Third-Party Content

Milepoint may reference or link to third-party websites and publishers.

All third-party content remains the property of its respective owners

Milepoint does not control or guarantee the accuracy of external content

6. Acceptable Use

You agree not to:

  • Use Milepoint for unlawful purposes
  • Attempt to reverse engineer or extract system data
  • Scrape or collect outputs at scale
  • Submit harmful, abusive, or malicious prompts
  • Use outputs to mislead or defraud others

7. User Inputs

You are responsible for the information you submit.

Do not include:

  • Passwords
  • Financial account details
  • Government identification numbers
  • Other sensitive personal information

8. Intellectual Property

Milepoint owns all rights to the platform, including its software, design, and underlying systems.

You may:

  • Use outputs for personal, non-commercial purposes

You may not:

  • Reproduce or redistribute the service
  • Use outputs to build competing systems at scale

9. Experimental Features

Some features may be labeled as experimental and may:

  • Change frequently
  • Produce less reliable results

10. Service Availability

Milepoint is provided “as is” and “as available.”

We may modify, suspend, or discontinue the service at any time without notice.

11. No Warranties

Milepoint makes no warranties, express or implied, regarding:

  • Accuracy
  • Reliability
  • Fitness for a particular purpose

12. Limitation of Liability

To the fullest extent permitted by law, Milepoint is not liable for:

  • Errors or omissions in responses
  • Decisions made based on outputs
  • Indirect, incidental, or consequential damages

13. Indemnification

You agree to indemnify and hold Milepoint harmless from any claims, damages, or expenses arising from:

  • Your use of the service
  • Your violation of these Terms

14. Termination

We may suspend or terminate your access to Milepoint if:

  • You violate these Terms
  • The service is misused

15. Governing Law

These Terms are governed by the laws of Colorado, without regard to conflict of law principles.

16. Dispute Resolution

Where permitted by law, disputes may be resolved through binding arbitration rather than court proceedings.

17. Changes to Terms

We may update these Terms from time to time.

Continued use of Milepoint after changes are posted constitutes acceptance of the updated Terms.

18. Contact

For questions regarding these Terms, please contact: hello@milepoint.com