#asked & answered

Airline Strategy

How do spend-based earning models in airline rewards programs affect the behavior of frequent flyers?

viewfromthewing.com United Just Destroyed Its Frequent Flyer Program as a Way of Rewarding Travel on United United announced…

Airline Strategy

Why do airlines change their rewards programs?

Airlines tweak their rewards programs for a mix of business, competitive and member‑engagement reasons. Key drivers behind program…

Airline Strategy

Best E+ seat on UA 767

The most desirable Economy Plus seat on a United 767 is the one closest to the front of the…

Airline Strategy

Are there sweet spots in airline award charts worth knowing?

Yes, many airline award charts contain “sweet spots” where you can redeem far fewer miles than the standard…

Airline Strategy

which seat is good MH88

For a Malaysia Airlines flight like MH88, the most comfortable business‑class seats are the “throne” seats in the front…

Airline Strategy

seat map

Seat maps are more than just a visual layout; they give clues about cabin configuration, seat availability, and…

Airline Strategy

Why do airlines change their rewards programs?

Airlines tweak their rewards programs to stay profitable, competitive, and aligned with how customers spend and travel. Key…

Airline Strategy

Will United Airlines replace its 777-200 aircraft on routes to Australia and New Zealand?

United is gradually moving away from its aging 777‑200 fleet, and the airline’s long‑haul strategy now leans heavily…

Airline Strategy

will united retro fit 787-9 with new polarius

United has indicated that it does not plan to retrofit its existing Boeing 787‑9 fleet with the new Polaris…

Airline Strategy

When should I transfer points to airlines?

If you’re looking to get the most value, move your points when you have a concrete redemption in…