Do American Airlines AAdvantage customer service representatives assist customers in Spanish?
42% Miles for Family
29% Live and Let's Fly
25% Points with a Crew
4% Other
Sí, muchos de los servicios de atención al cliente que has mencionado ofrecen asistencia en español.
Ejemplos de asistencia en español
- United ha traducido su aplicación y la señalización de los aeropuertos, mostrando la información de puertas y anuncios en español para vuelos a destinos hispanohablantes.
- En una experiencia de viajero, al llamar solicitó un agente bilingüe y recibió ayuda en español, lo que facilitó la gestión de su reserva y la comunicación con el personal de la aerolínea.
- En un hotel, el personal de recepción ayudó al cliente con llamadas que requerían traducción al español, demostrando disposición a asistir en ese idioma.
- Un cliente de Avianca describió que, tras seleccionar la opción de inglés, fue atendido por un representante que hablaba español y le explicó el proceso en ese idioma.
Qué puedes hacer
- Al contactar al servicio de atención al cliente, solicita explícitamente hablar con un agente que hable español; la mayoría de las compañías mencionadas tienen personal capacitado para ello.
- Verifica si la aplicación o el sitio web de la aerolínea ofrecen una versión en español, ya que esto suele indicar que también el soporte telefónico está disponible en ese idioma.
Live and Let's Fly United Airlines Mobile App Now Available In Spanish
United Airlines has unveiled that its mobile app is now fully translated into Spanish, making it easier for many customers to use the United app in their preferred language. As of this week, the United app is now available in Spanish, with access to all tools: United also has updated its airport signage, with departure gates now showing boarding info in both English and Spanish to all flights departing to Spanish-speaking international destinations. I’ve flown on many of these flights on United and I think this is a very smart move. I’ve seen so many folks lost
Points with a Crew Hotel Review: AC Hotel Sants Marriott Barcelona, a perfect budget-friendly accommodation
My wife and I recently came back from a wonderful stay at the AC Hotel Sants Marriott Barcelona. This was our second visit to this very vibrant city. Our goal this time around was not to explore so much of Barcelona since we’ve visited most of the sites a couple of years ago. Our goal was to go on more day trips outside of Barcelona.As much as I enjoy staying in high-end, gorgeous properties, I tend to focus more on points budget-friendly, “functional” properties. By functional, these were the basic things I care about: All other perks that are
Miles for Family My Frustrating Experience with Ivanka, err… Avianca LifeMiles Program
Continuing with my series of posts of piecing together an epic trip around South Pacific, New Zealand and Australia… So, as I’ve mentioned in my last post, our flights to and within Australia are mostly booked. However, there was an issue of covering five tickets for my in-laws/kids flight from Queenstown to Melbourne. Unfortunately, the only decent option was Air New Zealand, which happens to be part of Star Alliance. I was planning to cover the cost for my kids, but my SIL still had to get the other three tickets. She didn’t really want to apply for
Point Me to the Plane Free and Easy Way to Track All Hotel Reservations for Price Drops
I’m much more concerned about saving money on hotel rooms than I am about saving on air travel. Most, if not all, of my long haul flights are booked on award miles. This means that last year, as has been the case for many years now, I spent way more on hotel rooms than I did on air tickets. I also spent way more time in hotels than in the air. Wouldn’t it be great to save money on hotel rooms you already booked? I surely think so! Some years I’ll spend over 80 nights in just Hyatt properties