#asked & answered

Credit Cards

i have 500,000 AMEX point and what should I do with it

With 500 k Membership Rewards points you have a lot of flexibility, and the highest value usually comes from…

Airline Strategy

Why do airlines change their rewards programs?

Airlines tweak their rewards programs mainly to protect profits, stay competitive, and better align incentives with how passengers…

Hotels

Does Hilton Honors offer surveys that allow members to earn points?

Yes, Hilton Honors provides surveys that let members earn points. Survey Options that Award Hilton Honors Points Guest…

Credit Cards

hilton honors

Hilton Honors is the loyalty program that lets members earn points for stays, dining, and everyday spending, then…

Airline Strategy

star alliance

Star Alliance is the world’s largest airline alliance, linking dozens of carriers to give passengers a seamless global…

Flights

widest seats for plus size

The widest seats currently offered by U.S. and U.K. airlines—useful for passengers who need extra width—are: Economy Class…

Flights

Maps of seats

If you’re looking for online seat‑map tools to see how a cabin is laid out and which seats…

Credit Cards

flight miles

Flight miles are the loyalty currency that airlines give you for flying, spending on co‑branded credit cards, and…

Airline Strategy

How do spend-based earning models in airline rewards programs affect the behavior of frequent flyers?

Spend‑based earning models tie the number of points you receive directly to the amount of money you spend…

Airline Strategy

Why do airlines change their rewards programs?

Airlines tweak their rewards programs for a mix of business, competitive and member‑engagement reasons. Key drivers behind program…